At InkwellJar.com, every purchase is custom-made. We genuinely hope that you adore your item(s), but in the unlikely event that you encounter any concerns, rest assured that we're here to assist you!
For a speedy resolution, if you have received item(s) that are damaged or defective, please contact our dedicated Customer Support team HERE before initiating a return.
- Items must be unused.
- Return requests must be submitted within 30 days from the date of delivery.
- Shipping and handling fees paid for the original purchase are non-refundable.
- Bulk orders of 10+ items are not eligible for return.
- Customers are responsible for the cost of return shipping.
- We regret to inform you that we do not facilitate exchanges.
Initiating a Return
Please reach out to our Customer Support team here!